Contact Us

Need assistance with an order, product information, shipping, or a return? The Homnew team is here to help. We welcome your questions and will do our best to provide clear and helpful support.

Get in Touch

Email: support@homnew.com
Phone: +1 810-626-3073
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
Address: 9838 Watson Rd, St. Louis, MO 63126, United States

Customer Support Response Time

We aim to respond to customer inquiries within 24 hours during our regular business hours.

For order-related questions, please include your order number and a brief description of your concern. This helps our team review your request and assist you more efficiently.

How We Can Help

Our customer support team can assist with:

  • Order status and tracking inquiries.

  • Product information and questions.

  • Shipping and delivery concerns.

  • Return and refund requests.

  • Payment and general website inquiries.

Homnew — Thoughtful home finds and helpful customer support.